I live in Mesa AZ I live in Mesa AZ. after moving in we were notified by the leasing office that they were forcing all tenants to pay for fetch. We don’t have to use it but we have to pay for it. For anyone thinking about moving into an apartment community PLEASE be aware of all the charges added in after your base rent. When I first moved in the extras were about $80 now they are over $200. These services like fetch are scams and the apartments that use them are getting kick backs.

Very very bad Wow. I couldn't agree more with the other reviews in this list. Fetch is an awful business model. Another level of complexity to the already complex logistics process. Fetch offers no plus for tenants, only a plus for management as they can wipe their hands and say "nothing to do with us, contact Fetch" Contacting Fetch is at best frustrating. The support they offer is slow and there is no live chat, no way to call (the number I was given by my management company is now invalid) and their attitude flippant. They treat every package as if it is a frivolous purchase not like it could be a credit card, an anniversary gift or perhaps medications. I would not move into another building that uses Fetch.

Worst company in history Worst company in history. Dumb and useless service. I had the unpleasant experience of dealing with manager Rafiq. A narcissist smug idiot who wouldn’t know how to deal with people if it was tattooed on him. They consistently lie and change their story so they don’t have to actually admit fault. Packages are routinely stolen and scheduling anything is an effort in futility. I have to say, run, run away. If your building has this service, your life will be ruined

Poor Service My apartment complex, Denim Scottsdale, decided to use this service instead of the parcel locker room we have. Since using it, 2 packages have been lost. one was delivered to the wrong apartment, and they don't seem to be anything about it. THIS IS HORRIBLE SERVICE

My hope is that Fetch is a class action… My hope is that Fetch is a class action lawsuit waiting to happen. When I lived in Austin in an apartment, I was forced and charged to use Fetch for package delivery. As a result, countless packages were stolen. To avoid this, one must grab a package left at the door in less than 30 seconds -- no exaggeration. My biggest loss was a laptop that was purchased for donation to a nonprofit. While I attempted to rescue this from theft, Fetch was not taking phone calls at that time -- reason = too busy. May karma catch up with this company and all that force its services and may that happen sooner than later.