Door to Door Storage Inc.

98032, Kent
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1.45
Based on 20 Reviews

5

0.00%

4

0.00%

3

20.00%

2

5.00%

1

75.00%
About Door to Door Storage Inc.

In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation. In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington. Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions. Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.

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Enid Melendez
GB

BAD- poor service in full areas I will never use your company. more than 5 thousand dollars and the worst service. They are extortionate in price and service. and to top it does not have people who speak fluent Spanish explain everything well. I do not recommend this company. Use small companies are best in services and prices.

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Maureen Crane
GB

DO NOT USE !!! Awful experience from start to finish - and not finished yet !! Boxes not delivered for packing - had to run out and get own boxes. Then 3 out of 6 boxes not delivered on delivery date. One arrived 2 weeks late totally smashed and the other 2 still haven't arrived. DO NOT USE. !!!!!!!

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Debra
GB

First time user - they were OK This was the first time using Door-to-Door. It got set up OK but the representative who assisted me didn't seem very confident in the information (pricing) she was providing. I paid extra for expedited delivery and was supposed to get a follow-up confirmation but that never happened. On the front end, the actual drop off and pick-up was super easy and the delivery person was great. On the other end however, there was some hassle in getting it delivered when we wanted it (had to place a few calls.) It all ended OK and our possessions arrived in good shape but communication could have been better.

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Cj
GB

Exterminate your storage space/building While the help of having someone pack the container is nice, I wish I would have done it myself due to the broken items I retrieved while unpacking. Even when I suggested somethings I was ignored, I realized this after receiving my items and noticing where things were placed. The facility should also be sprayed with insect spray, I had so many roaches in my house after the delivery of my items.... GROSS!

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Ashley
GB

Horrible company try elsewhere Nightmare experience. Moving is stressful enough this company made it worse. Never delivered our pods had to hire movers to take to their facility. STAY AWAY!

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