Door to Door Storage Inc.

98032, Kent
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1.45
Based on 20 Reviews

5

0.00%

4

0.00%

3

20.00%

2

5.00%

1

75.00%
About Door to Door Storage Inc.

In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation. In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington. Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions. Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.

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James
GB

Disappointed It has taken me this long to review due to the extreme amount of damage done to my belongings in storage making angry when writing reviews. I retrieved my belongings on 6/24/16. First there was some sort of rodent that got into my box that left droppings everywhere and chewed and destroyed many of my things. It was given access to many of my storage containers due to the damage done to them in storage described below. The plastic storage boxes inside and some of the loose objects were also heavily damaged, it appeared from being moved/up and down frequently over the course of a year, although I guess its possible all the physical damage was done during the transportation. These same boxes showed no sign of wear in the year of storage before being given to Door to Door. The box got from point A to point B, but I would not recommend Door to Door to anyone.

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kenneth li
GB

Terrible experience never again. Terrible experience never again. They did not contact me and take it as my blame when they came to the wrong place, at the same time no prove of them being around the accommodation to collect my boxes. Then they request me to put those boxes into a collection for them to pick them up- Did not happen as well. Then they start to blame me for the wrong address when I emailed them the right one. Late reply and terrible communication.

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Maureen Crane
GB

DO NOT USE !!! Awful experience from start to finish - and not finished yet !! Boxes not delivered for packing - had to run out and get own boxes. Then 3 out of 6 boxes not delivered on delivery date. One arrived 2 weeks late totally smashed and the other 2 still haven't arrived. DO NOT USE. !!!!!!!

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John T
GB

Stay away! The actual movers, the people who pickup, transport and deliver your stuff in those storage units, are fine. Helpful, friendly and easy to deal with. The online and telephone sales people quote one price, then charge you for another using a flimsy excuse. All sorts of "extra" charges and fees. They've got your credit card number and there's little you can do. Customer service? Forget it! Granted, just about all of these companies are kind of slippery. Save your time and money: avoid this group of cheats at all costs.

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Enid Melendez
GB

BAD- poor service in full areas I will never use your company. more than 5 thousand dollars and the worst service. They are extortionate in price and service. and to top it does not have people who speak fluent Spanish explain everything well. I do not recommend this company. Use small companies are best in services and prices.

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