Disappointed It has taken me this long to review due to the extreme amount of damage done to my belongings in storage making angry when writing reviews. I retrieved my belongings on 6/24/16. First there was some sort of rodent that got into my box that left droppings everywhere and chewed and destroyed many of my things. It was given access to many of my storage containers due to the damage done to them in storage described below. The plastic storage boxes inside and some of the loose objects were also heavily damaged, it appeared from being moved/up and down frequently over the course of a year, although I guess its possible all the physical damage was done during the transportation. These same boxes showed no sign of wear in the year of storage before being given to Door to Door. The box got from point A to point B, but I would not recommend Door to Door to anyone.

Exterminate your storage space/building While the help of having someone pack the container is nice, I wish I would have done it myself due to the broken items I retrieved while unpacking. Even when I suggested somethings I was ignored, I realized this after receiving my items and noticing where things were placed. The facility should also be sprayed with insect spray, I had so many roaches in my house after the delivery of my items.... GROSS!

The worst moving experience I have ever had! They messed up on both pick up and drop off. I had to do everything myself because their sales and customer service people are incapable. Their sales people promise you service that doesn't really exist! Later when you wait for the service and it never shows you have to start solving problems for the company. Put simply: take your business elsewhere, anywhere really just not door to door.

Terrible experience never again. Terrible experience never again. They did not contact me and take it as my blame when they came to the wrong place, at the same time no prove of them being around the accommodation to collect my boxes. Then they request me to put those boxes into a collection for them to pick them up- Did not happen as well. Then they start to blame me for the wrong address when I emailed them the right one. Late reply and terrible communication.

The worst experience ever! I had been a customer for almost 3 years. I made several attemps to gain access to my container only to find out that the facility had moved location without notifying there customers, and that I could not have access until the completed the move. Tha facility hours had changed and were only open Monday through Friday from 9am to 5pm. When I finally closed my account and had the container delivered to vacate the lock had been changed. I was advised by customer service to go to a hardware store to but a bolt cutter. I would not recommend this company to any one.