Mike
GBFrustruating neverending spam phone calls Echoing multiple people on here already regarding frequent spam calls. Have told them to remove us from their call list multiple times and it gets ignored. Since it seems their company runs in some sort of franchise mode, I doubt it will ever get resolved since there's probably no communication between the franchisees regarding a do not call list. Will just have to leave 1 star reviews every for every call just like the other review.
ElliAnns Boutique
GBNot “user-friendly” for a busy store They weren’t user friendly at all. I own a retail store so I am constantly having product shipped to me (which adds up to a lot of small invoices). So rather than pay dozens of little invoices I prefer to pay many at once and even prepay knowing I have many shipments coming. So I tried to write a $500 check to pay a few small invoices and prepay several that I know were coming - they sent me back at check for over $260 and said they wouldn’t allow me to do that. Then within a couple weeks I started getting emails saying “overdue invoices” and even got an email from their Collections Department. Definitely not a system that works for our busy store and thus not user friendly at all.
Edward
GBAmazing Unishippers was able to save me around 22% on my shipping costs. I got a phone call one day from my rep. All I did was send over my latest invoices, they did a price comparison, set up a new account and I switched over from FedEx very seamlessly. They have great customer support and I’m always able to get ahold of my rep. Highly recommend!
Jude Noronha
CAThe worst ServiceEVER The worst ServiceEVER We were charged more than what was agreed upon on our first invoice. Our sales representative said he would check and fix any errors and requested us to continue shipping. After four weeks we did not receive any invoices nor an explanation for the excess amounts billed. We asked them to cancel our services and send us invoices so we can clear our payment due. They charged our credit card on file and did not send us any invoices. Luckily, we had limited exposure to them. We will file a dispute with our credit card company. It appears the staff is trained to sweet-talk customers into signing up for their services. Can't blame them as it appears the company follows a deceitful manner of attracting business.
Ian Bennett
GBHighly Recommend Working with Unishippers has been an absolute god send. My process was a nightmare and quite honestly, I didn't know where or how to fix everything going on between FedEx and UPS. Love my rep at Unishippers and their support staff.