Unishippers

2700 Commerce St Suite 1500, Dallas, TX, 75226, Dallas, United States
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2.25
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

5.00%

1

65.00%
About Unishippers

At Unishippers, we are the one-stop 3PL for small to mid-sized (SMB) businesses. Since opening in 1990, we’ve continued to leverage the combined shipping volume of our 121,000+ customers to ensure affordable services for freight and small package shipping. With a portfolio of 75+ LTL carriers, 85,000+ FTL carriers and as part of the nation’s largest Authorized Reseller of UPS ® – we have great options for all shipping challenges. Plus, our 200+ franchises, who understand the unique shipping needs of SMBs, provide personalized support and consultation.

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Jude Noronha
CA

The worst ServiceEVER The worst ServiceEVER We were charged more than what was agreed upon on our first invoice. Our sales representative said he would check and fix any errors and requested us to continue shipping. After four weeks we did not receive any invoices nor an explanation for the excess amounts billed. We asked them to cancel our services and send us invoices so we can clear our payment due. They charged our credit card on file and did not send us any invoices. Luckily, we had limited exposure to them. We will file a dispute with our credit card company. It appears the staff is trained to sweet-talk customers into signing up for their services. Can't blame them as it appears the company follows a deceitful manner of attracting business.

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Mike
GB

Frustruating neverending spam phone calls Echoing multiple people on here already regarding frequent spam calls. Have told them to remove us from their call list multiple times and it gets ignored. Since it seems their company runs in some sort of franchise mode, I doubt it will ever get resolved since there's probably no communication between the franchisees regarding a do not call list. Will just have to leave 1 star reviews every for every call just like the other review.

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Edward
GB

Amazing Unishippers was able to save me around 22% on my shipping costs. I got a phone call one day from my rep. All I did was send over my latest invoices, they did a price comparison, set up a new account and I switched over from FedEx very seamlessly. They have great customer support and I’m always able to get ahold of my rep. Highly recommend!

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Jennifer Strand
GB

I cannot wait to replace this company Update: No, I dont want to discuss this further. You had your chance but your lack of quality customer service blew it. I cannot wait to replace this company! They admittedly changed their billing technique and I haven't gotten a bill since. Now I'm in COLLECTIONS over bills I could pay 10 times over. The replies I have gotten from agents is useless and condescending. RUN do not walk AWAY from this crappy company.

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Al
GB

Endless spam calls Endless spam calls. I've reported them to the FTC as they are in violation of the Telephone Consumer Protection Act of 1991, for violating the Do Not Call registry. The TCPA also lets consumers take legal action against telemarketers who don't honor the national do-not-call list and collect $500 per call, for every phone call beyond the first one. Complete this process, hopefully they'll be fined into bankruptcy. Hopefully that gets something done, because as you can see from the countless 1 star reviews, they call every 1-2 weeks demanding to speak to "the owner" and persist even after being told we aren't interested, and that we told them this last week when they called, and every time before that. The worst part is, I handle phones for 3 of our brands and every one gets separate calls from Unishippers. So I get one of these calls at least 3 times every 2 weeks, across our 3 phone numbers. If you are a cold-caller working at Unishippers, please quit your job.

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