Greg
GBDoes anyone work there? For nearly 2 weeks our company has been attempting to get set up and rectify an issue when printing labels. Impossible to talk to anyone and the Chat agent is NEVER available. I can't say they have bad customer service because I have yet to have any! UPDATE: All issues have been cleared up...
Jude Noronha
CAThe worst ServiceEVER The worst ServiceEVER We were charged more than what was agreed upon on our first invoice. Our sales representative said he would check and fix any errors and requested us to continue shipping. After four weeks we did not receive any invoices nor an explanation for the excess amounts billed. We asked them to cancel our services and send us invoices so we can clear our payment due. They charged our credit card on file and did not send us any invoices. Luckily, we had limited exposure to them. We will file a dispute with our credit card company. It appears the staff is trained to sweet-talk customers into signing up for their services. Can't blame them as it appears the company follows a deceitful manner of attracting business.
Ksu
GBannoying cold calls Rates aren't as competitive as they claim. Constantly get cold calls from different reps every couple weeks. Pushy and got upset when I said we weren't interested in their services. Annoying, especially how pushy they've been this whole year.
Erica Smith
GBHarassing phone calls Harassing phone calls. I block their number and they keep calling on new phone numbers. You cant get an actual person on the phone with their corporate office to try and file a complaint. Ive told them numerous times to stop calling me and they just dont care.
Jennifer Strand
GBI cannot wait to replace this company Update: No, I dont want to discuss this further. You had your chance but your lack of quality customer service blew it. I cannot wait to replace this company! They admittedly changed their billing technique and I haven't gotten a bill since. Now I'm in COLLECTIONS over bills I could pay 10 times over. The replies I have gotten from agents is useless and condescending. RUN do not walk AWAY from this crappy company.