This is a terrible moving company!! This is a terrible moving company!!! They present themselves as professionals who include damage insurance should any of your belongings be broken. In reality, they do not take responsibility for their own drivers and any damage they cause. My driver apparently ran off of the highway which caused my “entire” 26 foot load of personal items to be damaged. Many breakable things were destroyed beyond all repair. U-Pack refused to take responsibility because their driver failed to report the accident. I would highly recommend NOT using U-Pack to transport anything you care about!

A -10 Star Review If it were possible to give a company a -10 star review, I would. As a US Army veteran, I have moved every to to three years for 11 years. I’ve also moved four times as a private citizen and using Upack was the worst moving decision I could’ve made. There are so many steps to scheduling your Upack trailer delivery, picking up the trailer and unpacking it that I couldn’t keep up with which number I’m supposed to call at which time. Yesterday, we finally began unpacking our trailer and are finding many things broken. In addition, Upack referred us to Moving Staffers as one of their preferred companies to help unload the Upack trailer. That was also a disaster. I ended hiring a second moving company to help us the night before my scheduled move. Do not use this company. It will make your cross country move substantially more challenging and stressful.

JustPerfect Other than telling me I needed packing blankets & tie-down straps it would've been good to know I also needed one medium-length-shank padlock for uPak door itself. Yes, I could've read everything UPak emailed me & those things may have been mentioned, but the phone call including those few important bullet points is good for peeps who don't take the time to read stuff when they're too busy in the moving process. (Loved the tutorial on website for packing art/mirrors).

A Great Experience with Upack We had a great experience with Upack. They were easy to work with on scheduling. The container was in excellent shape, and traveled rom Virginia to Maine quite quickly. They picked it up Tuesday, and it was delivered today. We had a terrible experience with another company previously, and are grateful this was so smooth, and easy. They also beat the competitors prices with a healthy margin. We will definitely recommend them to people we know, and may use them again this year for household items going to another location.

5 stars for the Upack 5 stars for the Upack, rtheir service was fantastic right from the quote to the delivery. The best part was the customer service, they were very professional unlike other packers guys. The quote I got from Salt Lake City to Plano was just 1400$. While comparing the price with other parties they are like one fourth of it. The relocube was large enough to fit all my items worth of 2BR I will definitely hire them again if needed. 😊