Couldn't Have Been Better. This is the second time we used U-Pack. The entire staff, from customer service to drivers, is professional & polite. We took a bit longer to load due to illness & weather. No extra fees were charged. We also received a small senior or veteran's discount. Nice to be treated like a human rather than an account number.

Wowww awesome service Wowww, I had an amazing move thanks to upack services, we moved from Montreal/Canada to Orlando/Florida... I went super smooth and zero problems, they were always there to answer any questions and god knows I had a lot... they left the trailer in canada for 4 days, giving us plenty of time to load and they deliver it in orlando way before schedule which was great...we ended up needing less space that I thought and the reduced our quote price by 250$ so my total coat was 2056$ US all included... way cheaper than any other moving companies out there... I highly recommend 👌

We used a U-Pack trailer to move from California to Missouri We used a U-Pack trailer. The drop offs and pick ups were on time, the equipment was clean, everyone was courteous and professional, and there was no upsale for insurance (we did verify coverage through our insurer). We used the entire trailer, and the cost they quoted was on the penny and $1200 less than a six foot smaller truck from a well known moving company -- plus no charges for fuel and hotels and no wear and tear on us. We would absolutely use them again!

My secured belonging was delivered with… My secured belonging was delivered with several items broken. I filed an insurance claim with the insurance I purchased, and they denied my claim with their analyst stating," the driver and truck were not in any accidents," so I am at fault for my broken items. The items the reckless drivers broke totaled $1400, but Upack did not care. They do not care about their customers. I have used this company thrice in the last four years and spent nearly $10K, so I am very disappointed.

A -10 Star Review If it were possible to give a company a -10 star review, I would. As a US Army veteran, I have moved every to to three years for 11 years. I’ve also moved four times as a private citizen and using Upack was the worst moving decision I could’ve made. There are so many steps to scheduling your Upack trailer delivery, picking up the trailer and unpacking it that I couldn’t keep up with which number I’m supposed to call at which time. Yesterday, we finally began unpacking our trailer and are finding many things broken. In addition, Upack referred us to Moving Staffers as one of their preferred companies to help unload the Upack trailer. That was also a disaster. I ended hiring a second moving company to help us the night before my scheduled move. Do not use this company. It will make your cross country move substantially more challenging and stressful.