Good price for the short term need that… Good price for the short term need that I had. Communication is opportunity for this place. I waited an hour because office representative was helping other client but no sign or so visible. Other issue was elevator malfunction. Received an email for day one, but then silence for next few days without message on website. I called and spoke with people outside of Chicago who weren’t knowledgeable about the issue, so I made the trip to the storage for no reason. Office lady in 2001 N. Easton was super helpful, knowledgeable and nice, big plus for the company!

Title: Title: A Gentle Spirit/with genuine customer care. The young lady that I speak to, is very respectful, kind, customer friendly, and patient. Although I can't see her, she seems to wear a smile whether she calls me, or I call her, she is always pleasant.

The staff and service have been great The staff and service have been great; I highly commend each of them for their professionalism and helpfulness. My wife and I have used their storage for multiple lockers for multiple times and could not be more pleased and their fees are very reasonable for the services provided. Bill H

I love the culture of EXCELLENCE! Excellent customer service! Everyone in the office was helpful and friendly. All emails were answered promptly. Communication was clear and to the point. Loved my experience. Will use Self Storage 1 again!

Many Parking issues in garage !!!! Many Parking issues in garage !!!! One of two doors replaced when broke took too long to replace than the new door broke again. You closed the south entrance which caused more parking problems. Limits alternative exit when four cars are inside or three cars in a truck. Thanks please reevaluate your parking spaces. Clients sometimes need more time when moving things in and out so more space would help or rules that people renting space for their do not in front but their garage storage space,