My storage experience at Self Storage 1 was excellent! My storage experience at Self Storage 1 on Elston St. in Chicago was excellent! The unit and building were clean and easy to access. The elevators are a bit slow but are very convenient along with the available carts for loading and unloading. The staff was always friendly and helpful. Ciara was especially helpful with our move out. Thank you for everything and I would definitely recommend the Self Storage 1 on Elston in Chicago to friends, and I would use them again for any future storage needs.

Title: Title: A Gentle Spirit/with genuine customer care. The young lady that I speak to, is very respectful, kind, customer friendly, and patient. Although I can't see her, she seems to wear a smile whether she calls me, or I call her, she is always pleasant.

Smooth and easy Smooth and easy In what could have been a chaotic and time consuming move of our stuff into storage, the folks at Self-Storage 1 Lincoln Park guided us in and out, made sure others were taking up two spaces to unload, and even cleaned up after we broke an item. Highly recommend!

The staff and service have been great The staff and service have been great; I highly commend each of them for their professionalism and helpfulness. My wife and I have used their storage for multiple lockers for multiple times and could not be more pleased and their fees are very reasonable for the services provided. Bill H

Impossible to reach, terrible customer service I’ve had a terrible experience at Self Storage 1- The customer service is the worst I’ve ever seen. There’s no way to contact the office directly, instead I’ve had to call the phone number, leave a message, and wait around hoping for a call back. They’re uncommunicating and purposefully misleading. I’m still waiting for a response to confirm that they will stop charging me for a unit I moved out of months ago.