Ship Smart Inc.

783 Rio Del Mar Blvd Suite 9, 95003, Aptos, United States
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Ship Smart Inc.

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

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Jen
NL

Great Experience! Zero complaints! Everything arrived safely. The delivery process was transparent. I was never left wondering where my stuff was. Everything went where it was supposed to go (there were multiple shipments to multiple locations). The guys who delivered to Austin were awesome (I wasn't in FL for shipment and I wasn't in Denver). Everyone has been pleasant and helpful. And, the price was reasonable. I've got zero complaints!!

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Justin Wallin
GB

I had a small shipment (2 antique… I had a small shipment (2 antique tables and some assorted antique items) that Ship Smart shipped for me from California to the East Coast. They were highly professional, easy to work with and personable as well. Very easy process and great people to work with. Highly recommend them.

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Janet Whittington
GB

Excellent experience all around Excellent experience all around. Efficient, professional, courteous service. I was kept informed all throughout the process & my delivery was smooth & easy. Highly recommended.

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Jacqueline
GB

Service excellence Your company is amazing! From my very first interaction on the phone with your service rep the awesome experience began. Fast, efficient, friendly, seamless service. Had to move my senior parents from NY to my home in VA and arrangements needed to be made during a one week visit to help my mom care for my dad who had a serious fall. I was put in contact with your company, boxes picked up, all within the same week of my visit. The excellent service experience continued when I was contacted to arrange for my boxes to be delivered to their new home. The delivery staff were all great!!! I cannot thank your company enough for making a stressful situation very easy. Thank you, thank you, thank you from the bottom of my heart. What you do day in and day out is so very much appreciated.

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Pat
GB

Great Company. Extremely good communication from the first to the final contact. Employees at both ends were professional, informative and pleasant. My table arrived in perfect condition and the fellows at the destination brought it inside and placed it for me. They even showed me how to contact them or make a claim if I found an issue after the delivery -- I did not. Yippee!

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