Ship Smart Inc.

783 Rio Del Mar Blvd Suite 9, 95003, Aptos, United States
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Ship Smart Inc.

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

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Jen
NL

Great Experience! Zero complaints! Everything arrived safely. The delivery process was transparent. I was never left wondering where my stuff was. Everything went where it was supposed to go (there were multiple shipments to multiple locations). The guys who delivered to Austin were awesome (I wasn't in FL for shipment and I wasn't in Denver). Everyone has been pleasant and helpful. And, the price was reasonable. I've got zero complaints!!

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Daphne
GB

Ship Smart made what we thought would… Ship Smart made what we thought would be a complicated shipping process so very easy. From my first contact, they have been professional, helpful and patient with us. Everyone we have worked with is wonderful. I will definitely use them again for any type of shipping needs.

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Michael
GB

I was extremely satisfied with every… I was extremely satisfied with every aspect of Ship Smart. Rosa was excellent. Clearly explained the services, timing and cost. She kept me apprised on pick up timing. The desk was picked up on time, shipped in the time expected and arrived extremely well wrapped and unmarked. My highest praise to the whole organization.

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CW
GB

Great employees made my experience with… Great employees made my experience with Ship Smart so positive. Lyndsi King started the logistics process with kindness, humor and a deep regard for my needs. Jasper McQugh then followed up in the same manner to ensure shipping needs were met. Unfortunately, I did not make note of the names of the two gentlemen that came to the house, but their focus, care and attention around packaging to ensure all items to be shipped was remarkable, and so greatly appreciated. They packed each item with such care to ensure shipping to Hawaii, and North Carolina, from California, went without a chip or break. Thank you all very much, Cynthia

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Diane Howard
GB

SO many great things to say about Ship Smart! SO many great things to say about Ship Smart! The team I worked with was responsive, courteous, knowledgeable and professional. They had great attention to detail and follow-up. Their subcontractor who picked up and packaged my large elliptical trainer was right on time and got the job done. The delivery to my daughter went flawlessly. The team provided great communication from start to finish so I never had to worry.

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