Ship Smart Inc.

783 Rio Del Mar Blvd Suite 9, 95003, Aptos, United States
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Ship Smart Inc.

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

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Barbara B. Caswell
GB

Pompt & helpful; smaller shipment, great fit All of your customer service folks were prompt and helpful as my antiques traveled from our home in AZ to my nephew's new home in Wisconsin. Everything was well wrapped and arrived together & undamaged. They followed up with him as it arrived and I was always kept in the 'loop.' You were referred to us by a large moving company for whom my shipment was too small.

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Lauren King
GB

PA to CA Moved from PA to CA last year and had the pleasure of having Ship smart handle my move of 24 plastic containers and a peloton bike. The pick up with smooth and the turnaround time was quick! The Ship Smart representatives were all friendly and professional. Considering this move was across country I found it quite affordable. I will definitely use this company again and I highly encourage anyone moving to as well.

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Tina Piña
GB

The best delivery service ever!! From the start, everything went great. I was so apprehensive about getting this family heirloom shipped across the country. I even had to change the pickup location. Even with all of the particulars involved, all went smoothly. The delivery guys were super nice and communicative delivering during rush hour. I would recommend your service to everyone!

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CW
GB

Great employees made my experience with… Great employees made my experience with Ship Smart so positive. Lyndsi King started the logistics process with kindness, humor and a deep regard for my needs. Jasper McQugh then followed up in the same manner to ensure shipping needs were met. Unfortunately, I did not make note of the names of the two gentlemen that came to the house, but their focus, care and attention around packaging to ensure all items to be shipped was remarkable, and so greatly appreciated. They packed each item with such care to ensure shipping to Hawaii, and North Carolina, from California, went without a chip or break. Thank you all very much, Cynthia

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Michael
GB

I was extremely satisfied with every… I was extremely satisfied with every aspect of Ship Smart. Rosa was excellent. Clearly explained the services, timing and cost. She kept me apprised on pick up timing. The desk was picked up on time, shipped in the time expected and arrived extremely well wrapped and unmarked. My highest praise to the whole organization.

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