mrs valerie ankrah
GBVery polite staff and professional… Very polite staff and professional service in all aspects made the experience less stressful with our move. Furniture arrived on time and well packed by Mathew James staff . From Start to finish the service was excellent
Peter Matthews
GBFrench move Initially the experience was one to forget. Poor communication, long wait for belongings to arrive. Not a lot of customer empathy. However after my son directly phoned Dartford head office things did pick up, literally and figuratively. Belongings were delivered by two stalwart gentlemen who entirely turned a bad experience into a good one.
Mr keith d'urso
GBNot quite 5 Star A very impressive first visit survey and a good start with day 1 packing However moving day we did have a few issues - kettle packed away too soon, had to remind to lay floor coverings due to wet weather and chased - by email and phone call unnecessarily for additional fee re waiting charge. Staff were polite and hard working though we did get the impression that they may have been under a bit of time pressure but overall we do not appear to have suffered any damage Well done but a bit of room for improvement
Melanie King
FRBrilliant 🤩 Removals ⭐️⭐️⭐️⭐️⭐️ Kieran leyshon and Owen came to empty our apartment in France. They were brilliant and I couldn’t recommend them more highly. They called before hand to let us know exactly what time they would arrived. Efficient and methodical, everything was securely packed and is on it way back to the UK! The company was recommended to us and I would definitely recommend.
Charles Ross
GBAn Excellent Choice As we had sold our house in South West France, we needed a company which we could rely on to move our belongings back to England and we found them - an absolutely professional friendly team at Matthew James Removals and Storage. What a superb performance. An on time collection, quick and efficient packing service with quality materials. All of which were delivered flawlessly at the date and time agreed. We were updated during their incoming and outward journeys. To say I was impressed is just not enough - simply superb.