Not quite 5 Star A very impressive first visit survey and a good start with day 1 packing However moving day we did have a few issues - kettle packed away too soon, had to remind to lay floor coverings due to wet weather and chased - by email and phone call unnecessarily for additional fee re waiting charge. Staff were polite and hard working though we did get the impression that they may have been under a bit of time pressure but overall we do not appear to have suffered any damage Well done but a bit of room for improvement

Absolutely Fantastic! Highly Recommended! From the first phone call to everything being delivered, Matthew James were fantastic! Their communication was great, they did everything they said they would when they said they would. My move was from the UK to Madrid using their packing service and the shared load service. The guys packing the load in the UK and unloading in Madrid were brilliant - I had several very fragile items - everything arrived in absolutely perfect condition. I was kept up to date and told in advance of every step of the process, the service, customs requirements etc. - everyone at Matthew James made the process so easy and straightforward. I don't believe the service I received could have been better in any way, they exceeded my expectations & I have no hesitation in recommending them. Many many thanks to you all! Jack ID: 163796

Got our stuff from the UK to Germany Got our stuff from the UK to Germany, only one small breakage which was covered despite being lower than the insurance excess and even managed to slip us into an earlier shipment so we only had a week between moving in and out. Highly recommended.

Faultless Conscientious, diligent and respectful Raj and his team worked hard to accommodate our complicated needs. The gentlemen who came were very professional and helpful. Everything was beautifully swathed in either boxes or protective wrapping when required. Pre-warned us of a slight delay and helped us with some difficult moments when we tried to disconnected an appliance. Couldn’t have been improved upon.

What helpful people! What helpful people! Matthew James made our relocation to France very easy. They communicated well, came on time and were all very pleasant. The office were very helpful with paperwork for customs