Concentrix + Webhelp

39899 Balentine Dr #235, 94560, Newark, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Concentrix + Webhelp

We’re Concentrix + Webhelp and we Design, Build, and Run the future of CX. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere. It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered. We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!

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Sam Mahar
AU

Sweatshop call-farm being used for… Sweatshop call-farm being used for cheap support by major corporations. Totally toxic, apathetic, and running afoul of local laws. They are so far off the mark of genuine effort I couldnt even give them constructive feedback - that requires a person who cares.

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Muhammad Azeem
GB

A shambles company who don't care about… A shambles company who don't care about your health or mental health. If you are working there don't work under team leaders like Jodie Flyn and Ray they will break you down mentally you will be depressed.

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Oleg Andreev
MD

A company that imported(so to speak)… A company that imported(so to speak) people from all over Europe to support different languages for Microsoft then in few months fired half of them as redundant. (The period of time before the actual redundancy started, employees were harassed by setting rough or impossible targets then setting on low morale by constant talks about targets in a special room). All of this to motivate people to resign on their own, sort of medieval means, just the torture tools were missing. Can write a book on how you should not run a company. Disgrace.

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Alvinos
CY

Not trustful agents asking for private information This is the company providing the chat customer service for Ryanair. Ryanair has my name number address and credit card number. This person Kacper A. from Poland who obviously couldn't see my full information on his page, was asking me for my full details and telephone number. Obviously against GDPR EU law and with such information he can create fake profiles and/or other scams. How strange to ask for it if he already had it and how strange for Concentrix to allow such things.

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The Deerminator
GB

The worst company with the worst… The worst company with the worst people. If you're ever desperate for a job don't bother with these lot. All your hard work and effort will be spat upon and mind games will be played to have you removed if you diverge from the cult-like company ideals. Which is satanic and psychotic. They prey on the young, naive & desperate and frankly if the company disappeared tomorrow it would be a net benefit for all humanity. I suppose working there for 6 weeks gave me a fascinating real world insight into how Nazi Germany operated and how they got away (temporarily) with what they did.

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