Concentrix + Webhelp

39899 Balentine Dr #235, 94560, Newark, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Concentrix + Webhelp

We’re Concentrix + Webhelp and we Design, Build, and Run the future of CX. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere. It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered. We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!

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rudy wheeler
GB

No HELP Investing In Google Ads I wanted advice regarding investing in a Google Ads campaign. I called the 0800 number provided by Google. I spoke with Maria. She kept me on the phone for 45 minutes conducting a very thorough fact find. THEN - I was sent a bland, standard document - WHICH WAS IN NO WAY RELATED TO THE NEEDS I'D EXPLAINED OR THE TIME I'D INVESTED. When I posed this to Maria - her response was to SEND IT AGAIN!!! Looking a little deeper into this, I see I was not dealing with Google - I was dealing with CONCENTRIX. Appalling experience - GOOGLE - you must do better!

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Muhammad Azeem
GB

A shambles company who don't care about… A shambles company who don't care about your health or mental health. If you are working there don't work under team leaders like Jodie Flyn and Ray they will break you down mentally you will be depressed.

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Alex Greensall
GB

HSBC/First direct Bad company to work… HSBC/First direct Bad company to work for! training was made to feel very uncomfortable and gave me anxiety due to 12 total assessments and your made to put your scores in a group chat so everyone can see what you got. Referencing/vetting is a joke you speak to 5 or 6 different people in recruitment sending over multiple peace’s of personal information and they ask for more and more want every part of your life for 10 years even when they have given you the job and have started already. Worse company I have ever worked at don’t believe a word that they say in training it’s all for show.

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Alvinos
CY

Not trustful agents asking for private information This is the company providing the chat customer service for Ryanair. Ryanair has my name number address and credit card number. This person Kacper A. from Poland who obviously couldn't see my full information on his page, was asking me for my full details and telephone number. Obviously against GDPR EU law and with such information he can create fake profiles and/or other scams. How strange to ask for it if he already had it and how strange for Concentrix to allow such things.

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The Mad Scientist Podcast
GB

They may be a "legitimate" company in… They may be a "legitimate" company in the sense that they are not outwardly trying to scam people, but it boils down to that essentially. They make egregious errors on billing and then completely ghost you afterwards.

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