Promo credit cannot be used They offer you a credit that you can not use without being charged hundreds of euros. Take care when using this platform as you can be surprised with big charges in your account.

GDPR forbids marketing without consent GDPR forbids marketing without consent. I never opted in and yet somehow my email address known by nobody has ended up on your subscription list. That means you committed the crime of data breach to obtain it illegally.

Worst advertising Platform ever Worst advertising Platform ever. It's so hard to use. They say you can optimize for conversions, but it doesn't work. Their Customer Support reps are stupid and do not understand anything. I'm chatting with Sobhana K and all of a sudden she just left the chat. Horrible!

When I first began onboarding When I first began onboarding, a bug in the welcome screen prevented me from using AdRoll (reproducible on both Chrome and Firefox). There was no way to cancel the account from this screen. 4 weeks later, I received a £60 charge and no refund offer despite never having used the product. Needless to say, it's one of the most poorly handled onboarding experiences I've encountered and has put me off additional investment. Doing further research on AdRoll, I see this is a common problem. I've been recommended Criteo and ReTargeter as alternatives.

Great Tool & Great Account Managers We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value has gone up.