TMR
GBHorribly Slow Processing Time Great price, but horribly slow processing time waiting for my order to ship. I ordered my boots on the 3rd, and didn't receive them until the 24th. I was given a tracking number when they shipped, and did receive them in 2 days. However, I was not notified of how long it would take before my order shipped. I am pleased with the response time of their customer service and prices. However, I would have rather paid more and gotten my order within 2 days from Amazon Prime.
David John Hall
GBDavid John Hall Great customer service and terrific prices. I like supporting someone other then the top five big retailers, too. Thanks for your super quick mailing, kept our horses warm over the past few days!
John Latz,MD
GBA Local Treasure. Wonderful, family owned and operated, full service tack store catering to English/Dressage/H-J but with anything you'd need for any horse's care. Top notch customer service, pricing that beats some of the big box online stores and you're supporting local business that WILL be there when you need something emergently and can't wait for the UPS truck.
Sherrie Farnsworth
GBI would have given 5 stars except they … I would have given 5 stars except they sent me a navy blue coat instead of the black I ordered without explanation that even though offered the coat in black when I ordered it. When I called to confirm the mix-up, they had no more black in my size. I love the coat and it was on sale, so I will keep it, but I would have appreciated a note or email explaining the circumstances.
Alex Santiago
GBThe package was open The package was open, but the content was in good shape. Alex