Katie Langdale
GBMy first experience with Paradise Farm … My first experience with Paradise Farm and Tack was awesome! They were super quick, priced cheaper than any other competitor carrying the same make of boots and I'm absolutely in love with the quality of the boots! 5*'s from this horse chic!! Katie Langdale Rosewood Farm
TMR
GBHorribly Slow Processing Time Great price, but horribly slow processing time waiting for my order to ship. I ordered my boots on the 3rd, and didn't receive them until the 24th. I was given a tracking number when they shipped, and did receive them in 2 days. However, I was not notified of how long it would take before my order shipped. I am pleased with the response time of their customer service and prices. However, I would have rather paid more and gotten my order within 2 days from Amazon Prime.
Trish
GBShipping Issues For some reason when I made my order, the Wearhouse never shipped it. When I called a week and a half later the customer service said she would take care of it. She did and they arrived about a week later, finally. I'm Not sure what the disconnect was, but it was slightly frustrating. It would have been nice if they had shipped them more quickly than ground after the mistake.... The boots I ordered are perfect and I am quite happy with them though.
KY horse lover
GBTerrific customer service. I got great prices on several pieces of outerwear for my horse for next year at the end of season Warehouse Sale. My orders were packed securely, shipped promptly (with notice to me that they were going out), and were received within 2-3 days of ordering. I will definitely order from this company's website again. 100% satisfied.
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GBMy package took 2 weeks to ship when… My package took 2 weeks to ship when the website said it was in stock. I was thinking that a pair of breeches would have a quick turn around.