Your tech support team is outstanding Your tech support team is outstanding. My son found ways to evade the access restrictions built into the WisePhone and in doing so disabled his phone. Your team helped restore the phone's functionality and block the loopholes my all-too-creative son discovered.

Wisephone and techless customer service. I bought a Wisephone from Techless. I received the phone with no issues. It's a good phone that meets a specific and tailored need that I had. I like the phone. I'm happy with the phone. It is a nice looking phone. The phone is a Motorola E 2020 with Wise OS installed. The Wisephone is a minimalist smartphone that looks and feels like a smartphone but is meant only for talking and texting and doesn't have a browser or install apps from Google Play or any other play store. Why would I want a smartphone that doesn't have a browser or use apps? Because i'm trying to live more of a distracted free life free of social media and spending all day every day messing around on my phone with apps. Like many people I've gotten into the habit of constantly checking my various social media apps for notifications and constantly checking my emails for notifications and spending too much time on Youtube. This is one of the few smartphones that makes it easy to quit all of that stuff. The Wise OS operating system that is installed on the Wisephone is a very nice looking elegant minimalist operating system. I researched minimalist smartphones and the Wisephone is the best looking minimalist smartphone that I can find online that is sold anywhere online. The Wisephone looks better than it's competitors. The Techless customer support staff respond to emails very quickly and give 5 star customer support.

Amazing Customer Service Their customer service team is stellar! I reached out asking about whether I could side load some medical apps I need for my daily life and my contact Kyle was amazing. He was very human, compassionate and empathetic, as well as very open and informative about where the company is right now about my issue and what things they are considering in the future. They may or may not ever get to side loaded health apps, but they have won a convert from me for their creative and very needed concept as well as for their flawlessly executed customer care. I'll be looking to join the WisePhone family when the new version comes out for my teens and hoping there may be a way for me to join in the future too!

My phone came with a wrong charger My phone came with a wrong charger. I decided to return the phone. Techless website only provides a link to a customer support's e-mail. There are no instructions on returns and refunds. I sent an e-mail and received an answer very quick with an offer to send me a new charger. I have declined and wanted to return this device as soon as possible. The customer service representative stopped responding. I called, no one picked up. This is beyond frustrating experience. I would not trust this company. Sticking with my I-Pnone. At least I get good customer service with Apple.

Only improve: Missed Calls and Voicemails Only downside is that I will not be notified of missed calls and voicemails unless I look through call log and/or dial my voicemail box.