Great service! Richard over at RJL was incredibly helpful, came up with timely solutions for us, and provided impeccable service. Where other companies failed to deliver on our short timeline, Richard quickly sourced the hardware we needed, and had it shipped directly to us in the field. Thank you!

I ordered an envelope feeder on Dec 5 … I ordered an envelope feeder on Dec 5 and have yet to receive, however my credit card was charged in my December billing cycle. I've made multiple attempts to contact the company via email, telephone and I've even tweeted them as of today and haven't received a response. The Contact Us options on the site don't appear to be functioning either. I'm almost at my wits end with my only recourse at this point is to dispute the charge --- very frustrated! Update -- after writing this message I was contacted by a representative from rjl who is attempting to rectify my situation.

Terrible Customer Service Placed order# (53170) on 12/2/2020 and have not received any tracking or delivery information. Called twice and have not had any response.

Great purchasing experience but communication seems poor I ordered 2 printers 7 days ago and have not received a shipping notification. Unlike other online retail operations, I feel in the dark about my order. Not purchasing with this company before, and never heard about them before, I'm beginning to be skeptical about my buying experience. Even when I order items from China, I at least get a notification that the order is processing. I hope this company proves me wrong. The only corispondance I've received was a link to this survey, so as they asked; I'm leaving a review. I'm not happy that my item hasn't shipped in 7 days and I'm not happy with zero communication about my order. The buying experience was pleasant though.

Great Experience Great experience. Would recommend their service to friends and family. Thank you RJL