Excellent overall. I had a very positive experience with RJL. I was able to find a set of headphones that were in stock and ready to ship that I had been unable to find elsewhere (Amazon was 7 weeks for shipping!) There was some slight confusion on my end regarding order status, but a phone call and email (answered within an hour) cleared things right up. Every employee I spoke with was friendly and knowledgeable. I highly recommend RJL to anyone that needs quality electronics and outstanding service. Thanks again, RJL!

I ordered an envelope feeder on Dec 5 … I ordered an envelope feeder on Dec 5 and have yet to receive, however my credit card was charged in my December billing cycle. I've made multiple attempts to contact the company via email, telephone and I've even tweeted them as of today and haven't received a response. The Contact Us options on the site don't appear to be functioning either. I'm almost at my wits end with my only recourse at this point is to dispute the charge --- very frustrated! Update -- after writing this message I was contacted by a representative from rjl who is attempting to rectify my situation.

Don't waste your time. Ordered an item from their site indicated several hundred were in stock. Receive an email the next day that says. Unfortunately we are unable to fulfill the order. We have canceled the order, and your credit card was not charged. Please feel free to follow up with us anytime in the future for anything else you need. Thank you! RJL Technology Integration I try again, same thing, so I ask why, no response. Another reseller had it and shipped it promptly. That is why this is one of those sights full of vaporware. REPLY: An honest answer, rather that a vague answer is always better. Removing the item from your website would have prevented us from having this discussion or noting the products status. Perhaps you will learn from this advice. Best of luck in your business ventures.

Terrible Customer Service Placed order# (53170) on 12/2/2020 and have not received any tracking or delivery information. Called twice and have not had any response.

Great purchasing experience but communication seems poor I ordered 2 printers 7 days ago and have not received a shipping notification. Unlike other online retail operations, I feel in the dark about my order. Not purchasing with this company before, and never heard about them before, I'm beginning to be skeptical about my buying experience. Even when I order items from China, I at least get a notification that the order is processing. I hope this company proves me wrong. The only corispondance I've received was a link to this survey, so as they asked; I'm leaving a review. I'm not happy that my item hasn't shipped in 7 days and I'm not happy with zero communication about my order. The buying experience was pleasant though.