Awful consultation Awful. Really wanted to buy the double wear sheer foundation but the counter staff in john lewis solihull didn't understand basic requests such as, will it suit menopausal skin. Think she found it quite funny when I explained my hot flushes and my concerns about durability throughout the day. Message. Estee Lauder .......don't let younger employees make older customers feel unimportant and that they are wasting their time

I ordered it last November 27th but… I ordered it November 27th but I didn't receive it yet. The customer service person said that the re-ship applied on December 11th. But nothing has changed. I've never had a delivery like this in my life, so I'm so upset and sad about this situation.

I placed an order for $100+ I placed an order for $100+, but they cancelled it without any explanation. I combined the set of beauty products and make up. Now, the black Friday is gone and I ended up with nothing. It's my first and last experience with Este Lauder. EXTREMELY DISAPPOINTING. DON'T RECOMMEND and will spend my money elsewhere and will make sure it's not the part of Estée Lauder family.

I have placed an ANR from Estée Lauder… I have placed an ANR from Estée Lauder website on 16th June 2023 but still I didn’t get any confirmation from Estée lauder about shipping, I contacted its customer support team several times but all in vein . I don’t know where is my product & when I will get it. Totally disappointed ☹️

I'm very disappointed with your answer… I'm very disappointed with your answer about Chinese duty free products Although knowing that Estee Lauder's firm discount policies cannot be announced. But the team can completely answer other questions that are not related to the information security. I feel that the company does not take appropriate measures to protect the rights of users even when receiving direct response emails like this.