Shocking customer service For some bizarre reason, after I had entered my address, my order was processed on an old address(!), how I don't know, so I immediately requested the address change. Apparently they couldn't do this but I could cancel my order, so I requested the order to be cancelled but apparently I was now too late to cancel it. So my order will be carried away to a different address never to be seen again along with my money and I have no way of stopping it apparently!

Nordstroms online customer services… Nordstroms online customer services stink. Hard to understand on the phone. They are not from the US. After receiving returns, they take over two weeks to credit your card. Nordstroms has gone down hill fast.

UNKINDNESS… I have been having too many problems with paying my bill through the mail and in the store. I have kindly ask for a courteously to extend my payment day. Yet they refuse because everyone wants to fleece the senior citizens. However, I do beleve that all people must be mindful that no matter who we are We all shall reap whatsoever we sow.

Disgusting Placed an order for a bag, got email from Paypal saying transaction had gone through. Had no order confirmation, bag now sold out and I've got to wait for Paypal to release my money. Rude, unhelpful customer service who insist I never placed the order. Never again

Shipment never got delivered and… Shipment never got delivered and Nordstrom would not refund the $300 in merchandise. They told me next time to shop in the store or order online and pickup at the store. Terrible customer experience.