The Nordstrom is a scammer The Nordstrom is a scammer. Nordstrom failed multiple times to charge my bank account for credit card payment which was very low. Bank NEVER received any payment requests from Nordstrom and Nordstrom was charging for returned fees for their failures to take money from bank account. Nordstrom is a jerky scammer to steal money from credit cards, be very careful with their credit card. You don't open it.

Quick Tailoring and great shopping experience Got a pair of pants at the flagship in NYC and had them tailored on site. Turnaround was fast and they came out great

Disgusting Placed an order for a bag, got email from Paypal saying transaction had gone through. Had no order confirmation, bag now sold out and I've got to wait for Paypal to release my money. Rude, unhelpful customer service who insist I never placed the order. Never again

What happened to their Customer Service? Nordstrom has been my 'go to store' for many years. But recently, their women's clothing selection is too strange for me. And the clothes that are right for me, I can't afford. I never had this issue before but I believe the buyers have changed and the majority of NON- DESIGNER clothes are just-ugly. Shoes are generally good selection for small sizes but the great customer service in that department and clothing is horrible. Very sad because it was once the best.

RUN! Don’t Order Any Online Orders!!!! If I could give zero stars I would! The amount of time it takes for them to process a return is absolutely ridiculous! It’s been well over 14 days and my refund has not been processed. USPS informed me that Nordstrom’s Shipping Agent picked my item up 16 days ago, but they have no idea where it’s at. Now I’m waiting on an update from their delivery team, which happens to be a department that, “doesn’t speak directly to customer”. I WILL NEVER order or purchase any items from this company again!