my order was filled as soon as the… my order was filled as soon as the product was available through one of the company's contacts and arrived on time. Unfortunately, the product was not satisfactory and I had to call Choisny. My call was answered quickly and professionally. I explained the problem and Jon made certain the matter would be handled. Within a few minutes he sent me a return label with clear instructions. I will always call the company, first. They are honorable.

I sent multiple emails and messages… I sent multiple emails and messages requesting an address change on my order because I was unable to cancel and re-order. You shipped it to an old address, so I basically wasted that money.

Order cancelled by store due to discount given Ordered expensive parfume on line and discount was given. Payed with pay pal and it was approved and paid - then ChiosNY cancelled my order. Called them to ask why and they said with the discount and free shipping they made no profit on the item, so they didn't want to sell it to me at that price. Will never do business with them again for sure!

Order #2743 Order #2743. Ordered and confirmed March 31st, then refunded on April 1st. No communication as to why or if there is anything I can do. Product is still available online so it doesn't appear to be out of stock. Lost my current and future business and anyone who asks me about your store.

I had an ordinay experience with… I had an ordinay experience with Chiosny.com. The website was almst good and had a good range of products but navigating around the site was slow and cumbersome. The prices were avarage so I didn't have to worry about paying too much. The payment proces was relatively strightforward and it was very helpful to be able to track my package once it had been despatched. Overall, it was an okay experience but I won't be in a rush to use the website agian anytime soon. With a littl bit of imprvoment I'm sure the site could provvide better overall customer sercice.