my order was filled as soon as the… my order was filled as soon as the product was available through one of the company's contacts and arrived on time. Unfortunately, the product was not satisfactory and I had to call Choisny. My call was answered quickly and professionally. I explained the problem and Jon made certain the matter would be handled. Within a few minutes he sent me a return label with clear instructions. I will always call the company, first. They are honorable.

Order #2743 Order #2743. Ordered and confirmed March 31st, then refunded on April 1st. No communication as to why or if there is anything I can do. Product is still available online so it doesn't appear to be out of stock. Lost my current and future business and anyone who asks me about your store.

Second experience, same as the first. As with my first order, my second went through and it showed available on the website. A few days later, I was refunded because the item was not in stock. 2 different orders on 2 different days both with the same result.

They send fake perfumes in sample tubes… They send fake perfumes in sample tubes that just say fragrance. Trying to get a refund and their email is coming back undeliverable and the phone number is google voice. I now have dispute submitted with PayPal

I sent multiple emails and messages… I sent multiple emails and messages requesting an address change on my order because I was unable to cancel and re-order. You shipped it to an old address, so I basically wasted that money.