I've never had ink recognition problems… I've never had ink recognition problems from my Epson using refills, but 2 of the cartridges sent by 123refills failed despite every effort to resolve. I went on Chat, and Steve was outstanding. He upped the issue to the support team, and they will resolve my problem with new cartridges. Thanks 123!

Good products, inexpensive I used to buy ink and supplies from 123refills to refill my old cartridges, which I did for years. But that became a bother, so I started buying remanufactured cartridges from them, and they work great. The very few times there was a problem with the order, they corrected it immediately. Lots of information, too, both on-line and if you call. Orders take usually a week to Indiana. I don't know why I would change, although 123refills have "lasted" through at least three printers.

Poor quality of ink They don't tell you that when you purchase refurbished ink cartridges that your printer may not recognize it as being new----therefore your printer will continue to tell you that you need to order ink. You have no idea of how much ink you may have left. You just have to continue printing until you run out! Both the black and colored ink are very pale-not the quality you get when you buy the brand name. Wouldn't buy again.

Reasonable prices and good services… Reasonable prices and good services make an important reason to use their offers. Place an order and forgot to tick the box before sending for the discount code and free shipping. Sent an email and gave the code and asked if it would be accepted. Receive a reply from David Smith telling me he has issued a credit for the shipping and did apply the discounts. That is good service.

Worked like a charm. I have refilled cartridges before and found that this package of color and black inks worked very well. Appreciate the bottles themselves. Unlike the others I had purchased in the past at Staples, the bottles re-seal very well and neither leak nor do the caps disintegrate. Good prices too even with shipping!