Good products, competent service About ten years ago a friends suggested I stop buying ink at regular stores and use your company. I was a little cautious, at the time I didn't really trust online purchasing. (I still don't by the way). Nevertheless, I trust my friend and it turned out to be very good advice. I've purchased several cartridges every year from you since her tip. Every transaction was quick, the correct product delivered and the prices (with a coupon) is always low. I would and have recommended this company to others.

Simple and Easy I was skeptical at first, as I've had friends who had bad luck with refilling ink cartridges at Costco. The kit had everything needed and the instructions were simple. It was easy to do and the refilled cartridges work great! I definitely recommend saving the money you'd spend purchasing new ink cartridges and do it yourself.

A print head came with my cartridges I thought the cartridges I received were incompatible with my printer, but Steve immediately recognized the problem and pointed out that there was a print head included with my cartridges. I printed a test page while Steve was still with me, and it worked great! I was extremely happy that my problem was so easily solved by Steve!

I've never had ink recognition problems… I've never had ink recognition problems from my Epson using refills, but 2 of the cartridges sent by 123refills failed despite every effort to resolve. I went on Chat, and Steve was outstanding. He upped the issue to the support team, and they will resolve my problem with new cartridges. Thanks 123!

Better than OEM Having purchased a refill kit a few years back for an HP printer we had, I now have a Canon that needed ink. Great success from first experience so stayed with a company that I know the quality of their products. Never any issues with the ink or applicators. Excellent ink and expedient shipping.