I am completely satisified with my service from 123refills Hi all, I am a long time customer of 123refills. I'm a paper card modeler, Aircraft, Vehicles, Buildings, Lighthouses, etc., and use a lot of ink! I had a black cartridge giving me a failure message, and I e-mailed 123 refills about the problem. I was surprised a few days later when they sent me another black cartridge to replace the defective one... & a color cartridge as well!! Thanks 123refills! satisfied loyal customer here.

Good service, good price I ordered 2 black cartridges for my HP printer, Shipping was free during a special promotion, and they arrived within the week. When I put one in the printer I got a message it was incompatible. I called 123Refills, got a very polite fellow, who sent me an email with instructions . Followed simple directions and working great. Thanks for good service.

Poor quality of ink They don't tell you that when you purchase refurbished ink cartridges that your printer may not recognize it as being new----therefore your printer will continue to tell you that you need to order ink. You have no idea of how much ink you may have left. You just have to continue printing until you run out! Both the black and colored ink are very pale-not the quality you get when you buy the brand name. Wouldn't buy again.

Better than OEM Having purchased a refill kit a few years back for an HP printer we had, I now have a Canon that needed ink. Great success from first experience so stayed with a company that I know the quality of their products. Never any issues with the ink or applicators. Excellent ink and expedient shipping.

Excellent product and great service. For at least the past 5 years I have ordered a lot of bulk ink and 2 chip re-setters for a Canon Pixma pro 9500, and more recently, their own brand of cartridges for a Canon MG6620 (whose cartridges have a non-replaceable chip, thus un-refillable). Their ink is a great quality and a whole lot cheaper than buying new cartridges from Canon or other retailers. I would highly recommend this company for your printer ink needs.