Poor quality of ink They don't tell you that when you purchase refurbished ink cartridges that your printer may not recognize it as being new----therefore your printer will continue to tell you that you need to order ink. You have no idea of how much ink you may have left. You just have to continue printing until you run out! Both the black and colored ink are very pale-not the quality you get when you buy the brand name. Wouldn't buy again.

Good products, competent service About ten years ago a friends suggested I stop buying ink at regular stores and use your company. I was a little cautious, at the time I didn't really trust online purchasing. (I still don't by the way). Nevertheless, I trust my friend and it turned out to be very good advice. I've purchased several cartridges every year from you since her tip. Every transaction was quick, the correct product delivered and the prices (with a coupon) is always low. I would and have recommended this company to others.

Good Products, Good Prices, Fast Service! Good source for remanufactured ink, they work as advertised. Get on the 123 e-mail list for the sales with free shipping which they send out periodically. I buy from 123 several times a year and have been satisfied with their products. Highly recommend.

ASK FOR PATRICK (123refill Support) HE IS A PRO AT SOLVING YOUR PROBLEMS Patrick handled the correction of my order like a true sales professional. We communicated first by chat and then we spoke to each other. He is very polite and speaks very clearly and slowly which would be beneficial to older customers that may have hearing difficulty. He confirmed everything we discussed and the changes requested by follow-up emails. He also directed me to the Accounting dept to complete the new order details and the refund on the order I had made a mistake on. 123Refills should be very proud to have such good support staff.

Simple and Easy I was skeptical at first, as I've had friends who had bad luck with refilling ink cartridges at Costco. The kit had everything needed and the instructions were simple. It was easy to do and the refilled cartridges work great! I definitely recommend saving the money you'd spend purchasing new ink cartridges and do it yourself.