Room picks is terrible Room picks is terrible. I tried to move my reservation 1 day later and they refused said it was too sudden, even after calling the hotel directly and they said they could. Room picks sucks and should be banned from all platforms.

If I could give ZERO stars If I could give ZERO stars, that’d be more fitting. This is the worst possible company to ever book with, I suggest you stay away from them. I’m surprised Airbnb allows their behavior on their platform. We had to cancel our reservation due to an unexpected passing in our family and was promised a full refund for our trip from one of roompicks. Our whole trip was almost $1400 and they only credited back $500 and refuse to refund me any more. What a shame this company is for stealing money from me. Also, we were supposed to be staying at a hotel and from the reviews I’ve read about this company with hotels, I’m glad we didn’t.

Total Scam… Double Books Total Scam… I booked a cabin in the woods and they DOUBLE BOOKED it… then asked me to “request a cancel my trip” so they could give me less money back. Total SCAM, do not book with them.

Lack of Concern & Compassion for Safety Made a reservation at 1:38pm, contacted RoomPicks at 2:00pm to cancel reservation based on safety concerns for my 4 minor children and myself. Absolute lack of compassion, slow response, when they did respond they reiterated screenshots, and had flagrant disregard for policy to refund reservation costs. Rooms, reviews, and other concerns are rampant with this company scamming people out of their hard earned money.

STAY FAR AWAY!!! If I could give a zero star, that would be more appropriate for this horrible place. We booked through Travelocity and got a receipt from VRBO. We paid probably 3 times the actual price is. We also were scammed into believing it was one space with 2 beds, and low and behold, we had two separate rooms. The pictures are from probably 100 years ago and do NOT represent the place at all. We ended up checking out early and staying at the Hilton down the street. The hallways smell like a combination of mold and smoke, there is NOT a secure website (in fact it is barely usable), there is no business center as advertised, we had no hot water and there was a roach in the bathroom. Asking for a refund and have been working with the property mgt company and VRBO with zero help. Every bad review is responded by RoomPicks that the review was written by a scammer. I am not a Scammer, or a bot. RoomPicks is the true scammer here.