Not bad but stop the support team ghosing customers The support told me they would send me a new armrest after the left one they sent was damaged and then stopped responding and then just ghosted me completely, the armrest never to be seen. update: they were actually having issues in the warehouse and responded eventually, overall not a bad experience and the support was understanding

RUNNNNN! I ordered a chair two weeks ago, the "package" came to the hub in my state but was recalled by the shipper. I called the customer service number on their website but it went straight to VM every time(626-900-1989). The business address is house which is a huge RED-FLAG, and their email responses is AI generated. Terrible business practices RUNNNN!

Amazing product with an amazing support team!!! Amazing product with an amazing support team. I had ordered an office chair from their official website. They were very prompt in notifying and shipping the product, and I received it within 3 days. The chair quality is premium and feels solid. I have been using it for more than a year now and it works perfect. Support team is aslo very helpful and prompt in replying to any queries. I had a small issue after almost a year of use while the chair was still under warranty - support team was very helpful and resolved the entire issue within a week. Highly recommended :)

So far no chair arrived So far no chair arrived. We still waiting And customer service is really slow. We ordered chair month ago. First they told us its not available and they will let us know. Then i semt email ang got answer chair is on the way month ago. Still nothing so will see. I wish I read trustpilot first🙄

9060h chair I have purchased a 9060h chair for my home-office. The chair is relatively easy and quick to assemble. The comfort is good for tall people. Good chair for non-intensive activity. Very attentive customer service.