No reply and No chair No reply and no chair. I ordered a chair from these guys over 2 weeks ago now and according to the shipping info on their website it has not shipped yet. I have attempted to make contact through various methods to no avail. Starting to think I've been ripped off. This is an unacceptable way for a buisness to operate. Update. Oddly enough after posting this review I received a response from Kerdom and my order was shipped at the same time. They said they were having warehouse issues. The chair arrived on april 1st well packaged and not damaged in anyway like a lot of reviews said. They also offered me a $25 refund for the inconvenience.

Better than the Box Store Chair by Far I purchased a chair from a box store, a gaming chair that looked and promised to be a replacement for a 10-year old ergonomic chair I could not replace as the company had gone out of business. The chair from the box store was a piece of junk. I searched online and found the Kerdom chair, read some reviews, watched a video and decided to make a purchase on Monday. Somehow the shipping address was incorrect. I texted the support number and received a reply immediately saying they would correct the shipping address. I sent an email as well, and the reply had the new shipping address noted on my order. The tracking information came quickly and two days later the chair was in my residence. Using a screw gun with an allen wrench bit, I assembled the chair in about 20 minutes. The quality of the parts is far superior to the box store chair. I had only one minor issue with one bolt not aligning with a hole while putting the base on the chair bottom, but I was able to re-align the bolt and hole. Other than that, the assembly went well, the chair sits well, moves well and I'm extremely pleased with the price I paid and the chair I have. Thank you Kerdom

Stay away from the fraudulent company. The worst experience with a company - I have placed an order with them on March 17th and their website says that the delivery would be within 5 to 7 days: when I check the status tracker, it shows the order is not even ready yet to be dispatched. Such a deceitful company - I only wish I checked the reviews before making the order:

Helpful Crew. Great Product. I must say that they handled my issue with such swiftness and cordiality that I can only say good things about the company. The design of the chair is just perfect and exactly what I needed. Thank you for your help and support.

RUNNNNN! I ordered a chair two weeks ago, the "package" came to the hub in my state but was recalled by the shipper. I called the customer service number on their website but it went straight to VM every time(626-900-1989). The business address is house which is a huge RED-FLAG, and their email responses is AI generated. Terrible business practices RUNNNN!