Damaged Goods and Poor Service We are Day Service for Adults with learning disabilities that placed an order for a laptop charging tower for our service user tablets / I-pads. Upon receipt ends were covered up in cardboard and plastic. We signed for receipt and then unwrapped it to discovered a damaged corner (appears to been dropped). We reported the damage on day of the delivery with photos. It took a week for a response, and further 3 weeks to determine that the drivers photos do not cover the damaged area, but because the delivery note was signed, the factory can not determine it as damaged. We have been offered a replacement at cost price with £50 off. Poor in all aspects and I will not be recommending CS Storage Ltd to anyone.

An absolute pleasure to do business An absolute pleasure to deal with Roy who answered my questions efficiently and professionally. Keys were ordered and received the next day. Staff are very grateful to have lockers in use again that had previously been decommissioned due to lost keys!

GREAT COMPANY TO DEAL WITH GREAT COMPANY TO DEAL WITH, FANTASTIC SALES PEOPLE WHO ARE KNOWLEGABLE, FRIENDLY AND EFFICIENT IN ASSSITING WITH ALL ENQUIRIES.

Unable to supply an item I had paid for Ordered an item and paid for it online. Then CSS rang to say the item was out of stock and would not be available until February. Initially no apology. Had to ask for an apology. No offer of a future discount for wasting my time (they shouldn’t take payment for items they cannot fulfill). Really disappointed as the price point was good. Now I know why. You really do get what you pay for.

Just bought my 3rd Hero locker I have just received my 3rd Hero locker today. As with my other purchases the customer service is excellent. From order through to delivery I received emails to confirm order received, order dispatched and a further email from the courier. Locker arrived well packed and in perfect condition. I love these lockers - I use them in my garage and they are perfect. Easy to move around (when empty) they look modern, clean lines and hold a lot of gear. On a final note it’s a pleasure to to support a GB company who value its customers and takes pride in the service given and the products they sell. 🇬🇧