Support responded quickly and provided… Support responded quickly and provided me with what I needed to fix my chair. I am extremely happy with my chair and the company that made it.

Excellent Customer Service I liked the chair and I thought it was well made for my size at least. I'm 5'2" and 128 pounds. Although the chair didn't suit my needs well, the service and responses from Hinomi were excellent. They responded to my questions almost immediately by email and promptly gave me all the information I needed. Excellent customer service!

Excelled Customer Service The Hinomi customer service is fast and impressive. I and 5'10" and ordered the standard size chair thinking it would work for both me and my wife. Upon installing, I realized that the chair height was too low for my comfort and sent a note to the customer service. They quickly responded and send me a tall size gas lift piston. The piston was easy to install and fixed my problem. I love my new chair.

10/10 return policy and customer service The chair wasn’t for me. But customer service was fantastic at returning. 30 day policy gave me plenty of time to really try it out and see if I could adjust. If you’re even considering the purchase, try it knowing this company has your back either way.

Great customer service and speedy delivery!! I order an H1 pro but realized I ordered an XL by mistake! I immediately contacted customer support and they were super helpful and responsive. They were able to correct my order for me and still get my chair delivered to me in only a few days. definitely some of the best customer service I’ve ever received! I am very happy with my purchase and definitely think this is worth the price. The quality of the materials is super solid and doesn’t feel cheap at all. Assembly was super easy and only took 10 minutes!