Impressive Customer service Really impressed with the quick response and the video explanation to resolve my issue. Would definitely recommend this quality ergonomic chair and the Hinomi brand!

Best service and product Best service and product. Got my chair in 24 hours instead of 7-9 days, assembled easily, and feel perfect! Finally, my back is relieved from long working hours! Totally recommend. The quality is great! I own X1 in dust pink!

Excellent Ergonomic Chair Very good chair. I have taken on star off my rating because it is just so time consuming to get the right adjustment … but maybe that is simply a sign of how flexible the chair is. I just have to make sure that my wife does not try to sit on it and ruin my adjustments….

Great customer service and speedy delivery!! I order an H1 pro but realized I ordered an XL by mistake! I immediately contacted customer support and they were super helpful and responsive. They were able to correct my order for me and still get my chair delivered to me in only a few days. definitely some of the best customer service I’ve ever received! I am very happy with my purchase and definitely think this is worth the price. The quality of the materials is super solid and doesn’t feel cheap at all. Assembly was super easy and only took 10 minutes!

Excelled Customer Service The Hinomi customer service is fast and impressive. I and 5'10" and ordered the standard size chair thinking it would work for both me and my wife. Upon installing, I realized that the chair height was too low for my comfort and sent a note to the customer service. They quickly responded and send me a tall size gas lift piston. The piston was easy to install and fixed my problem. I love my new chair.