Just Cloud Scam If you’ve ever had any dealings with this company check your PayPal account to ensure you don’t have a ‘pre-arranged payment’ with Just Cloud. Four years ago I signed up for a free trial and then out of the blue, and having never used their services, I received a message from PayPal yesterday telling me £120 had been paid for my ongoing subscription to Just Cloud. After a whole afternoon of back and forth emails and the threat of reporting them to the ombudsman they eventually refunded me my money (though at first they only refunded 50% of the payment). Just Cloud is a scam. Do not sign up for anything with them, not even their ‘free trials’.

Stay Clear of JustCloud I used JustCloud for more than a decade, mostly as a backup of a backup. Then I saw an unexpectedly high charge from JustCloud on my credit card statement. I could not immediately verify it and suspected fraud, so I cancelled the credit card. After reaching JustCloud support I requested that my subscription be cancelled along with a full refund. As they suggested, I downloaded my data, informed them and repeated my request for a refund. I have repeatedly contacted them via email but have received no response. And no phone number is listed on their website. Stay away from this company!

TOTAL SCAM- No service at all My computer crashed on March 12th. I contacted them on March 13th because I was unable to access my backups. Was told they were migrating servers and it would take some time but I would have access to my data. I had to pay for a recovery service, lost tons of work time, had to spend hours recreating work, and months passed going back and forth with these people. I never received a refund, or credit, and after sending NUMEROUS cancellation emails as my renewal approached, these people have charged me once again for this TOTAL LACK OF SERVICE.

Terrible company, terrible experience Don't use this company. The backup is terrible as are their apps. Mobile sync is incredibly limited unless you purchase that particular add on. Ignore the reviews by various unknown bloggers on the internet, this company is terrible! Avoid!

AVOID Justcloud AVOID Justcloud! They decided this year to double the amount they took from my account without warning or authorisation. The annual renewal email did not advise of any price rise and there is no response from their billing or customer service department. The chat feature no longer works. The listed telephone number is not valid and this company doesn't actually exist at the location they list on their invoices. I've had to contact my bank and raise a Credit Card dispute plus put a vendor block on Justcloud.com. The actual cloud backups appears to be working just fine, backed up files are still available even the ones backed up many years ago, but their financial behaviour is fraudulent and there is no response from this 'company'. Avoid this company.