DREADFUL.. DREADFUL... The worst company I've ever dealt with. It must tell you what they're like if over 90% of their reviews rate them as POOR. Hopefully people will list to the average person, who is driven to write and give such poor reviews, and with a bit of luck save themselves the terrible experience I've had. Even now I've left, and emailed them to close my account, they still keep emailing me, and it's literally impossible to get to the Unsubscribe option on their site. Rubbish, Rubbish, Rubbish.

TOTAL SCAM- No service at all My computer crashed on March 12th. I contacted them on March 13th because I was unable to access my backups. Was told they were migrating servers and it would take some time but I would have access to my data. I had to pay for a recovery service, lost tons of work time, had to spend hours recreating work, and months passed going back and forth with these people. I never received a refund, or credit, and after sending NUMEROUS cancellation emails as my renewal approached, these people have charged me once again for this TOTAL LACK OF SERVICE.

Absolutely terrible - complete SCAM Absolutely terrible. Their system was rubbish. It took ages to upload anything and trying to retrieve files was so slow it was pretty much useless. They kept taking additional amounts of money out of my bank which had nothing to do with my subscription. After I cancelled my subscription and set it to not renew, they continued to take more money from me. I have managed to get some of the money back but still outstanding some. Their support chat doesn't work - no one has ever answered it. Their support email address no longer exists. They are a complete SCAM, stay away!

Won't honor renewal offer and price doubled! They sent me a renewal letter in March 2023 for $119. Then in April, they charged my credit card DOUBLE ($238!!!). They would not reverse it or honor the previous offer of $119. BAD customer service. I canceled this service. Won't use again.

Stay Clear of JustCloud I used JustCloud for more than a decade, mostly as a backup of a backup. Then I saw an unexpectedly high charge from JustCloud on my credit card statement. I could not immediately verify it and suspected fraud, so I cancelled the credit card. After reaching JustCloud support I requested that my subscription be cancelled along with a full refund. As they suggested, I downloaded my data, informed them and repeated my request for a refund. I have repeatedly contacted them via email but have received no response. And no phone number is listed on their website. Stay away from this company!