Stay away from Justcloud Stay away. Rubbish service. Needed to restore my music library only to find that the restore function wouldn't allow me to access all my files. In total I estimate about 10,000 missing or inaccessible. Responses to my emails have been rubbish. Lots of excuses but no solutions. Would give 0 stars if I could

Terrible company, terrible experience Don't use this company. The backup is terrible as are their apps. Mobile sync is incredibly limited unless you purchase that particular add on. Ignore the reviews by various unknown bloggers on the internet, this company is terrible! Avoid!

Absolutely avoid this company! Absolutely avoid this company! Been paying them for years then discover a problem with myiTunes music in May. It turns out my backups are NOT THERE! I have been told "check every 4 days, we migrated to a new server, the scripts are written manually, success does not come without bumps" continually which is all frankly bullsh*t and what they have been telling plenty of other users over the past 15 years. You cannot SPEAK to a help center just email with 'an advisor' with trendy americanised names when they are probably sitting in a call centre in Bangldesh fielding complaints and peddling the same lines out. Absolute scam and liars - do not touch!

DREADFUL.. DREADFUL... The worst company I've ever dealt with. It must tell you what they're like if over 90% of their reviews rate them as POOR. Hopefully people will list to the average person, who is driven to write and give such poor reviews, and with a bit of luck save themselves the terrible experience I've had. Even now I've left, and emailed them to close my account, they still keep emailing me, and it's literally impossible to get to the Unsubscribe option on their site. Rubbish, Rubbish, Rubbish.

Absolutely terrible - complete SCAM Absolutely terrible. Their system was rubbish. It took ages to upload anything and trying to retrieve files was so slow it was pretty much useless. They kept taking additional amounts of money out of my bank which had nothing to do with my subscription. After I cancelled my subscription and set it to not renew, they continued to take more money from me. I have managed to get some of the money back but still outstanding some. Their support chat doesn't work - no one has ever answered it. Their support email address no longer exists. They are a complete SCAM, stay away!