Absolutely terrible - complete SCAM Absolutely terrible. Their system was rubbish. It took ages to upload anything and trying to retrieve files was so slow it was pretty much useless. They kept taking additional amounts of money out of my bank which had nothing to do with my subscription. After I cancelled my subscription and set it to not renew, they continued to take more money from me. I have managed to get some of the money back but still outstanding some. Their support chat doesn't work - no one has ever answered it. Their support email address no longer exists. They are a complete SCAM, stay away!

HAVING TO MAKE A CLAIM THROUGH COURT I cancelled my account when I received an invoice showing that my fees had increased nearly 3-fold. Their excuse was that their operating costs had increased but they had not notified me in advance and just took the money. I cancelled my account immediately and I have been chasing for a refund (as per their Ts & Cs) for 7 months - no response to e-mails, chat function doesn't work etc. I'm off to court now. DO NOT USE!

Just Cloud Scam If you’ve ever had any dealings with this company check your PayPal account to ensure you don’t have a ‘pre-arranged payment’ with Just Cloud. Four years ago I signed up for a free trial and then out of the blue, and having never used their services, I received a message from PayPal yesterday telling me £120 had been paid for my ongoing subscription to Just Cloud. After a whole afternoon of back and forth emails and the threat of reporting them to the ombudsman they eventually refunded me my money (though at first they only refunded 50% of the payment). Just Cloud is a scam. Do not sign up for anything with them, not even their ‘free trials’.

Impossible to cancel account Received an attempt to debit my credit card for £471.74 and cancelled 'auto renewal' and received an automated response that I would recieve no for requests for charges. Despite changing card number two further requests were received one of which eventually went through. Noe trying to claim a refund/cancellation, but no response to e-mails and online chat function doesn't work. Hopeless company bordering on criminal. Avoid like the plague.

AVOID Justcloud AVOID Justcloud! They decided this year to double the amount they took from my account without warning or authorisation. The annual renewal email did not advise of any price rise and there is no response from their billing or customer service department. The chat feature no longer works. The listed telephone number is not valid and this company doesn't actually exist at the location they list on their invoices. I've had to contact my bank and raise a Credit Card dispute plus put a vendor block on Justcloud.com. The actual cloud backups appears to be working just fine, backed up files are still available even the ones backed up many years ago, but their financial behaviour is fraudulent and there is no response from this 'company'. Avoid this company.