AVOID Justcloud AVOID Justcloud! They decided this year to double the amount they took from my account without warning or authorisation. The annual renewal email did not advise of any price rise and there is no response from their billing or customer service department. The chat feature no longer works. The listed telephone number is not valid and this company doesn't actually exist at the location they list on their invoices. I've had to contact my bank and raise a Credit Card dispute plus put a vendor block on Justcloud.com. The actual cloud backups appears to be working just fine, backed up files are still available even the ones backed up many years ago, but their financial behaviour is fraudulent and there is no response from this 'company'. Avoid this company.

Impossible to cancel account Received an attempt to debit my credit card for £471.74 and cancelled 'auto renewal' and received an automated response that I would recieve no for requests for charges. Despite changing card number two further requests were received one of which eventually went through. Noe trying to claim a refund/cancellation, but no response to e-mails and online chat function doesn't work. Hopeless company bordering on criminal. Avoid like the plague.

Stay away from Justcloud Stay away. Rubbish service. Needed to restore my music library only to find that the restore function wouldn't allow me to access all my files. In total I estimate about 10,000 missing or inaccessible. Responses to my emails have been rubbish. Lots of excuses but no solutions. Would give 0 stars if I could

Good online backup provider I have been using Just cloud for last 6 years. I had started using this app when they used to charge $1/month but now they have increased the prices substantially. Till now, I haven't faced any service or payment related issues. Features: There are couple of features, which are missing in this application, VIZ, file search option is not there - every time I need to check the folders to look for a particular file; backup from hard disk is not free - they charge additional fees for this; Sync folder does not work and also there is no option to create a folder online. Plus points Just cloud allow users to backup n number of machines - one at a time by transfer the license, which is one of the best feature; also during the backup, it automatically replaces the older version of file; compare to other provider, upload time is less - no throttle.

HAVING TO MAKE A CLAIM THROUGH COURT I cancelled my account when I received an invoice showing that my fees had increased nearly 3-fold. Their excuse was that their operating costs had increased but they had not notified me in advance and just took the money. I cancelled my account immediately and I have been chasing for a refund (as per their Ts & Cs) for 7 months - no response to e-mails, chat function doesn't work etc. I'm off to court now. DO NOT USE!