DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. They are immoral boarding on illegal. Once you have signed up and they have your card details - I think JustCloud feel this entitles them to do whatever the feel. The first year is cheap, probably because the service is substandard compared to their rivals, in subsequent years the price increases considerably - the only information you have about this is what you read when you first signed up - a year or more ago. Trying to cancel is nigh on impossible. I'm 5 emails in (because email is the only way you cancel apparently) and they still refuse to let me out of the contract. SIGN UP AT YOUR PERIL.

HAVING TO MAKE A CLAIM THROUGH COURT I cancelled my account when I received an invoice showing that my fees had increased nearly 3-fold. Their excuse was that their operating costs had increased but they had not notified me in advance and just took the money. I cancelled my account immediately and I have been chasing for a refund (as per their Ts & Cs) for 7 months - no response to e-mails, chat function doesn't work etc. I'm off to court now. DO NOT USE!

TOTAL SCAM- No service at all My computer crashed on March 12th. I contacted them on March 13th because I was unable to access my backups. Was told they were migrating servers and it would take some time but I would have access to my data. I had to pay for a recovery service, lost tons of work time, had to spend hours recreating work, and months passed going back and forth with these people. I never received a refund, or credit, and after sending NUMEROUS cancellation emails as my renewal approached, these people have charged me once again for this TOTAL LACK OF SERVICE.

DREADFUL.. DREADFUL... The worst company I've ever dealt with. It must tell you what they're like if over 90% of their reviews rate them as POOR. Hopefully people will list to the average person, who is driven to write and give such poor reviews, and with a bit of luck save themselves the terrible experience I've had. Even now I've left, and emailed them to close my account, they still keep emailing me, and it's literally impossible to get to the Unsubscribe option on their site. Rubbish, Rubbish, Rubbish.

Absolutely terrible - complete SCAM Absolutely terrible. Their system was rubbish. It took ages to upload anything and trying to retrieve files was so slow it was pretty much useless. They kept taking additional amounts of money out of my bank which had nothing to do with my subscription. After I cancelled my subscription and set it to not renew, they continued to take more money from me. I have managed to get some of the money back but still outstanding some. Their support chat doesn't work - no one has ever answered it. Their support email address no longer exists. They are a complete SCAM, stay away!