Worst phone service ever Worst phone service ever. Had them for 2 months and no calls can be made or received. Customer service is almost non existent and they use promts that don't answer the question. Then when you get someone if you ever do they ask the most basic things and the issue never gets resolved. Avoid this if your trying to run a business for a professional company. Phone.com is for anyone who wants to pay money but not have an actual working service.

Global reach with small business attention We run a global company and Phone.come has provided all of our VOIP service needs for over a decade. Their custom service and technology teams are responsive and easy to work with. High recommend!

Don't use phone.com, you'll regret it. I was with Phone.com for three years until their Yealink phone had a vulnerability that allowed a hack into our business systems. I reached out to their support team and received no response. I had just renewed my annual subscription. I changed service providers over the whole debacle and phone.com would not give me a prorated refund. Shameful business practice.

Don't Use to Conduct a a Business, you will lose customers Anyone considering phone.com as their voip provider needs to look elsewhere. I have been a customer for over 4 years and they completely turned off my ability to text people who have reached out to me. They claim it's due to Federal Regulations but the regulations were never meant as a roadblock to a company that does not engage in sms marketing. My customers who have found me online and have decided themselves to use sms rather than a phone call are completely blocked from receiving a reply. I had many conversations with phone.com customer service agents but it didn't change anything. Now I have customers upset that they are not receiving replies but my hands are tied. Besides the above problem, at least half the time it takes repeated dialing to call someone. The first few times, is just silence. I've even had to use my personal line because it's gotten so bad. Overall, there just have been many other issues along the way which I've tried to overlook. Now, I'm going elsewhere to someone who wants my business.

Poor Customer Treatment I received an invoice today and realized it was time to cancel. I asked to cancel the service at the end of the month, which they said they could not do. Then I asked for credit for the remaining month, less today, and they said they could not honor that