Don't use phone.com, you'll regret it. I was with Phone.com for three years until their Yealink phone had a vulnerability that allowed a hack into our business systems. I reached out to their support team and received no response. I had just renewed my annual subscription. I changed service providers over the whole debacle and phone.com would not give me a prorated refund. Shameful business practice.

Brutal! Don’t walk! Run! Terrible customer service, terrible tech support, terrible product. Still trying to cancel my account- that’s becoming yet another strike. Don’t even begin with this company. Pay a little more elsewhere and get a lot! RUN!

Two Aluminum Cans and a String Would Work Better App does not work. They asked me to make phone calls from my laptop. Notices about incoming calls were delayed. They refused to give me a refund. I filed a complaint with the FTC. I disputed the charge with my bank. Sometimes incoming Phone.com calls displayed myself as the caller. Text notifications delayed. Text notifications were often wrong. They keep promising to fix the app. But they don’t.

If there was a way to give 1/3 of a… If there was a way to give 1/3 of a star, I would do so. Horrible! They are leaving us high and dry, and we are psychotherapy group practice. Endless run around and new regulations and administrative hoops that have rendered our phones non-functional. I am about to walk away and eat the cost. Our clients need access to us.

Worst phone service ever Worst phone service ever. Had them for 2 months and no calls can be made or received. Customer service is almost non existent and they use promts that don't answer the question. Then when you get someone if you ever do they ask the most basic things and the issue never gets resolved. Avoid this if your trying to run a business for a professional company. Phone.com is for anyone who wants to pay money but not have an actual working service.