If there was a way to give 1/3 of a… If there was a way to give 1/3 of a star, I would do so. Horrible! They are leaving us high and dry, and we are psychotherapy group practice. Endless run around and new regulations and administrative hoops that have rendered our phones non-functional. I am about to walk away and eat the cost. Our clients need access to us.

Terrible customer service Terrible customer service. Did not work consistently. Charged for the entire year and then when cancelling they refuse to prorate any refund.

SAVE YOUR MONEY I signed up for the starter plan on November 13, and just today I got an email that my account was suspended. I was using my phone number for the occasional phone call with a client, and during my first 1-2 weeks I sent some cold texts to businesses in my niche. I sent a maximum of 20 texts. Not once did I spam anyone or send an inappropriate text. After they suspended it, I requested a pro-rated refund or credit, which they didn't provide. I'm glad this happened early on so I didn't waste a lot of time and money with Phone.com's sub-par services.

There is no way to hear phone… There is no way to hear phone recordings from the app. Using the online features such as adding additional phones for call forwarding is not user-friendly. Phone calls frequently drop. Missed calls do not show up on the app until the next day. There needs to be a better way to record a phone call voicemail message.

SAVED MY COMPANY! I don't understand all the negative review's when I got the best customer service ever! Tirthraj and the team at Phone.com are the best. They work very hard to satisfy their customers. I have been a long time customer of Phone.com. Many times I have had trouble paying my bill. They usually work very hard to help me keep it. Unfortunately, I recently lost my business 800 number because I couldn't afford to pay my bill again, this time it was too long. I have had that number for years and it was published everywhere. I don't recommend not paying your bill cause you run the risk of losing it. Sell something, anything, but pay your bill! It definitely hurt my business when I went to run ads and that number was all over the internet. No way can you change decades of publishing and sharing of that number. In both print and online. I really want to thank everyone for getting my phone number back as it was in the process of being assigned to another company. Blessing to you all. Phone.com is the best company for your business.