Phone.com is not for the professional… Phone.com is not for the professional business. Spotty and static phone service makes you look very unprofessional when you use their service, I used one of the vanity numbers paid top dollar and never worked right. When I canceled I told them I want my money back for the wasted time, and the time I haven't used yet and they refused. So now, I have to get the Mad Men involved for the principle of the matter.

Suspend my account for no real reason and refuse to give refund. My experience suggest that you should avoid them. I register for their online fax service with 2 fax number and a year of payment. One day after that my account got suspended because of "fraudulent activity" (by doing almost nothing). I called customer service and their answer is the suspension will remain and will not disclose the reason. After sometime I call them again request for my refund, they said they will not issue any refund or offer any service. It's free money for them at this point.

Global reach with small business attention We run a global company and Phone.come has provided all of our VOIP service needs for over a decade. Their custom service and technology teams are responsive and easy to work with. High recommend!

Terrible customer service Terrible customer service. Did not work consistently. Charged for the entire year and then when cancelling they refuse to prorate any refund.

Useless Useless, poor quality of calls (drop out every 2 seconds despite being on 650mbps - Fast internet). Called and waited for 20 minutes to try and cancel and just gave up, no answer just repeated hold. Submitted a support message and received an automated response saying they'll be back to me in 24 hours... let's see.