
Mi He
GBThis company is absolutely terrible This company is absolutely terrible, and I wish I had researched them before buying from them on Amazon. I bought a vent fan from them on Amazon that appeared to be new. However, after purchasing the item I noticed that it was listed as "certified refurbished" down in the fine print. They were charging full price for the refurbished item, so I tried to cancel it so I could buy it new from somewhere else. It was only hours after ordering and the item hadn't shipped but I was told "they would try to cancel it." Of course it wasn't cancelled and shipped to me anyway, so I had to return the item. I had to fight with them just to cover the shipping costs of a return and then after finally getting my prepaid label, they are telling me they will refund me the cost of the item LESS 20 dollars.... the item only cost $119, so losing 20 dollars of it for a "restocking fee" is absolutely absurd. There was no return or restocking policy anywhere to be found on their Amazon listing. Its being returned new in its original box, so it only has to be put back on a shelf. This company is a total scam and I am going to warn everyone I know to NOT buy from them on Amazon.

Ruth Cordero
GBThey dont deserve 1 star They dont deserve 1 star. We purchased a pub table and had such a hard time trying to return it. they kept asking us for an order number and a photo. Then they told us we had to pay for shipment to return which turned out being much more than we paid for it. Horrible experience and I will never ever buy from them again. Nor will my friends or family. I have warned them all. Kartit is the WORSE !!!!! THEY COULDN'T EVEN MEET US HALF WAY.

Jill Cayelli
GBNever trust a company that has no idea… Never trust a company that has no idea how to offer customer service. This is the worst place. Endless days of fighting for something that never arrived. No resolution, no offer to help, nothing. So finally had to call the credit card company to dispute the charge. Don’t ever shop here.

Jason
GBWORST COMPANY EVER!!! WORST COMPANY EVER!!!. I ordered a mini fridge and they sent a micro ice machine. I Paid $53 to ship it back and asked for the correct item to be shipped, and they told me it wasnt in stock and didnt know when it would be. Then amazon and this company refused to reimburse me. BUYER BEWARE!! basically paid these guys to take my money. ZERO STARS!!!

Scott Wood
GBTotal bait and switch (false adverting)… Total bait and switch (false adverting) We purchased a outdoor table and chairs set through Walmart and it was Kartit who was to ship.They sent a 36" game table. We have told them that we want what we ordered and 1st they offered the table that they sent for 30% off. The set we wanted is still online but now when you click the link it shows the game table