This company is absolutely terrible This company is absolutely terrible, and I wish I had researched them before buying from them on Amazon. I bought a vent fan from them on Amazon that appeared to be new. However, after purchasing the item I noticed that it was listed as "certified refurbished" down in the fine print. They were charging full price for the refurbished item, so I tried to cancel it so I could buy it new from somewhere else. It was only hours after ordering and the item hadn't shipped but I was told "they would try to cancel it." Of course it wasn't cancelled and shipped to me anyway, so I had to return the item. I had to fight with them just to cover the shipping costs of a return and then after finally getting my prepaid label, they are telling me they will refund me the cost of the item LESS 20 dollars.... the item only cost $119, so losing 20 dollars of it for a "restocking fee" is absolutely absurd. There was no return or restocking policy anywhere to be found on their Amazon listing. Its being returned new in its original box, so it only has to be put back on a shelf. This company is a total scam and I am going to warn everyone I know to NOT buy from them on Amazon.

They sold me cheap china product and it… They sold me cheap china product and it failed within 3 weeks! They did not honor their 30-day money back on Amazon. They also had a 5 year warranty but they referred me to JLA to get a replacement, but they don't respond leaving me with trash!

Terrible customer service Terrible customer service. I ordered and paid for an item that has never been delivered. Called and emailed Kart It with no resolution to my issue. Spend your money elsewhere. Do not use this dishonest vendor ever.

Beware This company tried to make me pay for return shipping for large items that weren't supposed to be shipped. Then I had to prove to them that they actually had been returned- they'd had them for 10 days. In the end they took half of the cost of one chair. Absolute thieves.

Terrible company Terrible company. I had a similar experience to other reviewers. They do try to charge you return shipping and restocking fees on all returns, even defective items. I purchased something for $650 and it was defective. After waiting weeks for them to accept the return, they kept $95 for themselves. I filed a dispute with my credit card company.