Never trust a company that has no idea… Never trust a company that has no idea how to offer customer service. This is the worst place. Endless days of fighting for something that never arrived. No resolution, no offer to help, nothing. So finally had to call the credit card company to dispute the charge. Don’t ever shop here.

I purchased six dining chairs on Amazon… I purchased six dining chairs on Amazon and Kart It was the third party seller (although Amazon's web page indicated that Amazon would fulfill the order. The web page indicated free returns. I have been dealing with Kart It for days and I still have not received any prepaid postage labels to return the chairs. Very frustrating and terrible customer service. Buyer beware!

Wood (Pulaski) pedestal is misshaped. The wood (Pulaski) pedestal I purchased arrived chipped at one of the bottom corners. I can cosmetically fix the chipped surface. However, the worst issue is that the top of the pedestal is not flat! It is domed (rounded up) in the center and drops down 1/8" from the center of the dome to the edges. Anything I place on the pedestal wobbles around. This experience has gone from an initial excitement about buying the pedestal to a real disappointment.

Terrible customer service Terrible customer service. I ordered and paid for an item that has never been delivered. Called and emailed Kart It with no resolution to my issue. Spend your money elsewhere. Do not use this dishonest vendor ever.

This company is absolutely terrible This company is absolutely terrible, and I wish I had researched them before buying from them on Amazon. I bought a vent fan from them on Amazon that appeared to be new. However, after purchasing the item I noticed that it was listed as "certified refurbished" down in the fine print. They were charging full price for the refurbished item, so I tried to cancel it so I could buy it new from somewhere else. It was only hours after ordering and the item hadn't shipped but I was told "they would try to cancel it." Of course it wasn't cancelled and shipped to me anyway, so I had to return the item. I had to fight with them just to cover the shipping costs of a return and then after finally getting my prepaid label, they are telling me they will refund me the cost of the item LESS 20 dollars.... the item only cost $119, so losing 20 dollars of it for a "restocking fee" is absolutely absurd. There was no return or restocking policy anywhere to be found on their Amazon listing. Its being returned new in its original box, so it only has to be put back on a shelf. This company is a total scam and I am going to warn everyone I know to NOT buy from them on Amazon.