14 days to refund a hold charge?! Outrageous They take a charge over your card and then if the ride doesn't happen take up to 14 days to refund, for doing absolutely NOTHING! Even Uber doesn't do something so outrageous and unjustified. Has to be illegal, but not sure who to report it to.

Bolt drivers recently start to demand… Bolt drivers recently start to demand higher prices than agreed on on the app (e.g. because "AC was on" 🤡). Programmed rides are regularly cancelled minutes before the driver should arrive. Very often do arrive other cars and/or drivers than appeared on the app. Bolt is cheap, in price and service quality.

Plagued by email spam from Bolt I downloaded the Bolt app last June to book a taxi on holiday. The price waa high and I found a bus instead. But I'm still plagued with advertising emails from Bolt. I've unsubscribed many times but to no avail. Its really annoying .

Don't use Leave money pending for a trip for 10 days

It is always nice to take a bolt taxi… It is always nice to take a bolt taxi to my mind. They are on time, they drive nicely and I never encountered a dirty car.