poor I have been using in Thailand and on a regular basis drivers accept the journey and then send a message saying its far away and they want sometimes 3 times the amount. They also accept fares and continue to drive in the opposite direction presumably as they are not ready and still dropping someone else off so the estimated wait arrival time is often double.

AUNTY BORLEY'S KITCHEN on bolt food AUNTY BORLEY'S KITCHEN on bolt food - SPINTEX I'm happy I discovered them. The food is always hot , nice , clean and neatly packaged. BEST WAAKYE EVER!!!!

Food not delivered Never pay with card to BoltFood, because you have no garantee for delivery and no right to get refund if food is not delivered.

Cheap I like bolt, because it's quite cheap. But, sometimes, I need to wait for a long time for my taxi to arrive, which is frustrating

14 days to refund a hold charge?! Outrageous They take a charge over your card and then if the ride doesn't happen take up to 14 days to refund, for doing absolutely NOTHING! Even Uber doesn't do something so outrageous and unjustified. Has to be illegal, but not sure who to report it to.